1 november 2013 letter to royal mail dated ofcom

Here is a possible letter:

[Your Name] [Your Address] [City, Postcode] [Email Address] [Phone Number] [Date: 1 November 2013]

Royal Mail [Their Address] [City, Postcode]

Dear Sir/Madam,

Re: Complaint regarding postal services

I am writing to express my disappointment and frustration with the postal services provided by Royal Mail. As a regular customer, I have been experiencing issues with the reliability and efficiency of your services.

On [Date], I sent a parcel to [Recipient's Name] at [Recipient's Address]. Despite paying for a tracked and signed-for service, the parcel has not been delivered and I have not received any updates on its status. I have tried contacting your customer service team on multiple occasions, but I have been unable to get a satisfactory response.

I am particularly concerned about the lack of transparency and communication regarding the whereabouts of my parcel. As a customer, I expect a certain level of service and accountability from Royal Mail. It is unacceptable that I have been left in the dark about the status of my parcel and have had to spend valuable time trying to resolve the issue.

I would appreciate it if you could look into this matter urgently and provide me with a resolution. I would also like to request compensation for the inconvenience and distress caused by your company's failure to deliver my parcel.

I have attached a copy of the tracking information and the receipt for the parcel. I would appreciate it if you could investigate this matter further and provide me with a response within the next 14 days.

Please find below my contact details:

I look forward to hearing from you soon.

Yours sincerely,

[Your Name]

CC: Ofcom

[Ofcom's Address] [City, Postcode]

This letter is a sample and you should modify it to fit your specific situation. Remember to include all relevant details, such as the tracking information and the receipt for the parcel. Also, be polite and professional in your tone, as this will help to get a better response from Royal Mail.