554 mail.com mxgmxus002 nemesis esmtp service not available

A fascinating error message!

The error message you provided is a DNS (Domain Name System) error message, specifically a MX (Mail Exchanger) record lookup failure. Here's a breakdown of the components:

In this case, it's likely that the mail server mxgmxus002 is not responding or is not configured correctly, preventing email delivery to mail.com. This could be due to various reasons such as:

  1. Mail server downtime or maintenance.
  2. DNS propagation issues (the MX record is not updated or propagated correctly).
  3. Network connectivity issues (the mail server is not reachable).
  4. Configuration errors on the mail server or DNS server.

To troubleshoot this issue, you can try the following:

  1. Check the mail server status: Verify if the mail server is up and running by checking its status page or contacting the mail server administrator.
  2. Check DNS propagation: Verify if the MX record has been updated and propagated correctly by checking the DNS records using a tool like dig or nslookup.
  3. Check network connectivity: Verify if there are any network connectivity issues between your email client and the mail server.
  4. Contact the mail server administrator: Reach out to the mail server administrator or the domain owner to report the issue and ask for assistance.

I hope this helps you troubleshoot the issue!