9 mail finger print option greyed out
The infamous "9 mail fingerprint option greyed out" issue!
This is a known problem in some email clients, including Microsoft Outlook. Here are a few possible solutions to help you resolve the issue:
- Check your Outlook version: Ensure you're running the latest version of Outlook. Sometimes, updates can resolve issues like this.
- Disable and re-enable the Add-in: Go to File > Options > Add-ins, and disable the "Microsoft Outlook Add-ins" and then re-enable them. This might help reset the add-in and resolve the issue.
- Reset Outlook settings: Go to File > Options > Advanced, and click on the "Reset" button. This will reset all Outlook settings to their default values.
- Check for conflicts with other add-ins: If you have other add-ins installed, try disabling them one by one to see if any of them are causing the issue.
- Try a different email account: If you have multiple email accounts set up in Outlook, try switching to a different account to see if the issue persists.
- Check for corrupted files: Sometimes, corrupted files can cause issues like this. Try running the Outlook "Repair" tool to fix any corrupted files.
- Reinstall Outlook: If none of the above steps work, you might need to reinstall Outlook.
If none of these solutions work, you can try searching for more specific solutions related to your Outlook version and the specific error message you're seeing.
Remember to always back up your data before making any changes to your Outlook settings or reinstalling the application.