A company sells their products exclusively by mail

A company that sells its products exclusively by mail is often referred to as a "mail-order" or "direct-to-consumer" company. Here are some key characteristics of such a company:

  1. No physical storefronts: The company does not have any physical retail stores where customers can visit to purchase products. Instead, customers place orders through various channels, such as phone, email, website, or mail.
  2. Product catalog or website: The company typically has a product catalog or website that showcases its products, along with detailed descriptions, prices, and ordering information.
  3. Order processing: Orders are processed by the company's customer service team, who verify the order, process payment, and prepare the products for shipping.
  4. Shipping: Products are shipped directly to customers from the company's warehouse or fulfillment center.
  5. Customer service: The company provides customer service through various channels, such as phone, email, or live chat, to assist with orders, returns, and other customer inquiries.
  6. Marketing and advertising: The company relies on various marketing and advertising strategies, such as print ads, online ads, email marketing, and social media, to reach potential customers and drive sales.

Some examples of companies that sell products exclusively by mail include:

  1. QVC (QVC.com)
  2. L.L.Bean (LLBean.com)
  3. Harry & David (HarryandDavid.com)
  4. Omaha Steaks (OmahaSteaks.com)
  5. 1-800-Flowers (1800Flowers.com)
  6. Brookstone (Brookstone.com)
  7. The Sharper Image (SharperImage.com)
  8. Spiegel (Spiegel.com)

These companies have developed successful business models that rely on mail-order sales, often with a strong focus on customer service, product quality, and convenience.