A good xerox complaint mail
Here's a sample Xerox complaint email that you can use as a template:
Subject: Concern with Recent Xerox Machine Experience
Dear Xerox Customer Service Team,
I am writing to express my disappointment and frustration with my recent experience using a Xerox machine at [location]. On [date], I attempted to make copies at [location] using a Xerox machine, but unfortunately, the machine malfunctioned and failed to produce the desired output.
The specific issues I encountered were:
- [List the specific problems you experienced, e.g. "the machine jammed repeatedly", "the copies were blurry and unclear", "the machine would not accept my payment"]
I was unable to complete my copying task due to these issues, and I was left feeling frustrated and inconvenienced. As a regular user of Xerox machines, I expect a certain level of quality and reliability from your products.
I would appreciate it if you could look into this matter and take steps to address the issues I experienced. Specifically, I would like to request:
- [State what you would like Xerox to do to resolve the issue, e.g. "replace the machine with a new one", "provide additional training to the staff on how to use the machine", "offer a refund or compensation for the inconvenience caused"]
I hope that you will take my complaint seriously and take prompt action to resolve the issue. If you require any additional information from me, please do not hesitate to contact me.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Some tips to keep in mind when writing a complaint email:
- Be clear and concise about the issues you experienced
- Provide specific details about what happened, including dates, times, and locations
- Be respectful and professional in your tone
- State what you would like Xerox to do to resolve the issue
- Keep a copy of the email for your records
Remember to customize the email to fit your specific situation and needs. Good luck!