A95 canon recall email
Here is a sample email that Canon may send to customers regarding a recall of a95 cameras:
Subject: Important: Recall Notice for Canon a95 Cameras
Dear [Customer Name],
We are writing to inform you that Canon is voluntarily recalling certain units of the Canon a95 camera due to a potential issue with the camera's battery compartment. This issue may cause the camera to malfunction or stop functioning properly.
The affected cameras were sold between [start date] and [end date] and have the following serial numbers:
[Insert serial numbers]
If your camera is affected by this recall, please stop using it immediately and follow the instructions below to return it to us for repair or replacement.
To return your camera, please follow these steps:
- Go to our website at [insert website URL] and click on the "Recall" tab.
- Enter your camera's serial number to confirm that it is affected by the recall.
- Print out the return shipping label and attach it to the outside of the package.
- Carefully package the camera and any accessories, and ship it back to us at the address listed on the return shipping label.
Once we receive your camera, we will repair or replace it with a new one, free of charge. We will also provide you with a prepaid return shipping label to make it easy for you to send it back to us.
If you have any questions or concerns about this recall, please don't hesitate to contact us at [insert contact information]. We apologize for any inconvenience this may have caused and appreciate your cooperation in this matter.
Thank you for your loyalty to Canon.
Sincerely,
[Your Name] Canon Customer Service