Abfl complaint mail

Here is a sample complaint email to ABFL (Airborne Express, now part of DHL):

Subject: Complaint regarding [issue with shipment]

Dear ABFL Customer Service Team,

I am writing to express my disappointment and frustration with the service I received from ABFL regarding my recent shipment. On [date], I sent a package from [origin] to [destination] using your [service type] service. Unfortunately, the package has not arrived at its destination and I have not received any updates on its status.

The details of the shipment are as follows:

I have tried to track the package using your website and have been unable to get any updates on its status. I have also contacted your customer service team on [date] and was told that the package was still in transit, but I have not received any further updates since then.

I am extremely dissatisfied with the lack of communication and the poor service I have received from ABFL. As a customer, I expect a certain level of service and reliability from your company, and I have not received that. I would appreciate it if you could look into this matter and provide me with an update on the status of my package.

I would also like to request compensation for the inconvenience and distress caused by the delay. I believe that a reasonable compensation would be [amount], considering the value of the package and the inconvenience caused.

I hope that you will take my complaint seriously and take immediate action to resolve this issue. I look forward to hearing from you soon.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Please note that you should customize this email to fit your specific situation and include all relevant details, such as the tracking number, shipment date, and any communication you have had with ABFL's customer service team.