About nhs mail

NHS Mail is a secure email service provided by the National Health Service (NHS) in the United Kingdom. It is designed to enable secure communication between NHS staff, patients, and other healthcare professionals. Here are some key features and facts about NHS Mail:

Security: NHS Mail is a secure email service that uses encryption and authentication to protect sensitive patient information. It is compliant with the NHS Information Governance Toolkit and meets the requirements of the Data Protection Act 2018.

Features: NHS Mail offers a range of features to support secure communication, including:

  1. Encryption: All emails sent through NHS Mail are encrypted to prevent unauthorized access.
  2. Authentication: NHS Mail uses two-factor authentication to ensure that only authorized users can access the service.
  3. Secure messaging: NHS Mail allows users to send secure messages to other NHS staff, patients, and healthcare professionals.
  4. File sharing: NHS Mail enables users to share files securely, including patient records and other sensitive information.
  5. Compliance: NHS Mail is designed to meet the requirements of the NHS Information Governance Toolkit and the Data Protection Act 2018.

Benefits: NHS Mail offers several benefits to NHS staff and patients, including:

  1. Secure communication: NHS Mail provides a secure way to communicate sensitive patient information.
  2. Improved patient care: By enabling secure communication, NHS Mail helps to improve patient care by reducing the risk of data breaches and ensuring that patient information is protected.
  3. Compliance: NHS Mail helps NHS organizations to comply with data protection regulations and information governance requirements.
  4. Convenience: NHS Mail is accessible from anywhere, at any time, making it a convenient way to communicate with patients and colleagues.

How to use NHS Mail: To use NHS Mail, you will need to register for an account and obtain a username and password. You can then use the NHS Mail web portal or a mobile app to send and receive secure emails.

NHS Mail vs. personal email: NHS Mail is designed specifically for use by NHS staff and is not intended for personal use. Personal email accounts, such as Gmail or Outlook, are not secure and should not be used to communicate sensitive patient information.

Troubleshooting: If you experience any issues with NHS Mail, you can contact the NHS Mail helpdesk for assistance. The helpdesk is available 24/7 and can be contacted by phone or email.

Overall, NHS Mail is an important tool for secure communication in the NHS, and its use is mandatory for all NHS staff who need to communicate sensitive patient information.