Activate opal card sent in mail
To activate your Opal card that was sent in the mail, you'll need to follow these steps:
- Check your Opal card: Make sure you have received your Opal card in the mail and it's not damaged or tampered with.
- Register your Opal card online: Go to the Opal website (www.opal.com.au) and click on "Register your card" at the top right corner of the page.
- Enter your card details: Fill in the required information, including your Opal card number, which can be found on the back of your card. You'll also need to create a username and password for your online account.
- Set up your account: Follow the prompts to set up your online account, including adding your name, email address, and phone number.
- Activate your Opal card: Once you've set up your account, you'll be prompted to activate your Opal card. Follow the instructions to complete the activation process.
- Load value: You can load value onto your Opal card using your online account, a participating newsagent or service station, or at an Opal top-up machine.
- Start using your Opal card: Once your card is activated and loaded with value, you can start using it to travel on public transport in Sydney and surrounding areas.
Tips:
- Make sure you register your Opal card within 72 hours of receiving it to avoid any issues with your account.
- If you're having trouble activating your Opal card, you can contact the Opal customer service team for assistance.
- You can also activate your Opal card by calling the Opal customer service team on 13 67 58.