Add office 365 shared mailbox to apple mail

To add an Office 365 shared mailbox to Apple Mail, you'll need to follow these steps:

Prerequisites:

  1. You have an Office 365 account with a shared mailbox.
  2. You have an Apple device with macOS High Sierra or later.
  3. You have Apple Mail installed on your device.

Step 1: Set up Office 365 account in Apple Mail

  1. Open Apple Mail on your device.
  2. Go to Mail > Preferences > Accounts.
  3. Click the + button at the bottom left corner to add a new account.
  4. Select Microsoft Exchange as the account type.
  5. Enter your Office 365 email address and password.
  6. Click Continue.
  7. Enter the following settings:
    • Server: outlook.office365.com
    • User Name: your Office 365 email address
    • Password: your Office 365 password
    • Domain: your Office 365 domain (e.g., contoso.com)
  8. Click Sign In.

Step 2: Add the shared mailbox

  1. Go back to the Accounts preferences page.
  2. Select the Office 365 account you just set up.
  3. Click the + button at the bottom left corner to add a new mailbox.
  4. Select Shared Mailbox as the mailbox type.
  5. Enter the email address of the shared mailbox you want to add.
  6. Click Add.

Step 3: Configure the shared mailbox

  1. Go to Mail > Preferences > Accounts.
  2. Select the Office 365 account with the shared mailbox.
  3. Click the Advanced tab.
  4. Under Shared Mailboxes, select the shared mailbox you added in Step 2.
  5. Click OK.

Step 4: Verify the shared mailbox

  1. Open Apple Mail and go to the Mailbox menu.
  2. Select Get All Mail Contents.
  3. Wait for the mailbox to sync.
  4. Verify that you can see the emails in the shared mailbox.

That's it! You should now be able to access the Office 365 shared mailbox in Apple Mail.