Add shared mailbox to mail app windows 10

To add a shared mailbox to the Mail app on Windows 10, follow these steps:

Method 1: Add a shared mailbox using the Mail app

1. Open the Mail app on your Windows 10 device.
2. Click on the "Settings" icon (represented by a gear) in the top right corner of the Mail app window.
3. Click on "Accounts" from the drop-down menu.
4. Click on "Add account" and select "Exchange" or "Office 365" as the account type.
5. Enter the email address of the shared mailbox you want to add, along with your username and password.
6. Click "Next" and then "Finish" to complete the setup process.

Method 2: Add a shared mailbox using the Outlook app

1. Open the Outlook app on your Windows 10 device.
2. Click on the "File" menu and select "Add Account".
3. Select "Manual setup or additional server types" and click "Next".
4. Select "Exchange" or "Office 365" as the account type and click "Next".
5. Enter the email address of the shared mailbox you want to add, along with your username and password.
6. Click "Next" and then "Finish" to complete the setup process.

Additional steps

1. After adding the shared mailbox, you may need to configure the mailbox settings. To do this, go to the Mail app's settings, click on "Accounts", and select the shared mailbox. Then, click on "Change mailbox settings" and configure the settings as needed.
2. If you're using a Microsoft 365 or Office 365 account, you may need to enable the "Shared Mailboxes" feature in your organization's settings. Contact your IT administrator or Microsoft support for assistance with this step.

Troubleshooting tips

1. If you're unable to add the shared mailbox, check that the email address is correct and that you have the necessary permissions to access the mailbox.
2. If you're experiencing issues with the shared mailbox, try restarting the Mail app or Outlook app, or check for updates to the apps.
3. If you're still having trouble, contact your IT administrator or Microsoft support for further assistance.