Adobe reader an error occurred while sending mail outlook 2013
A frustrating error!
The error "An error occurred while sending mail" in Adobe Reader when using Outlook 2013 can be caused by several factors. Here are some potential solutions to help you resolve the issue:
- Check Adobe Reader settings: Ensure that Adobe Reader is configured to use your default email client, which is Outlook 2013 in this case. To do this:
- Open Adobe Reader.
- Go to Edit > Preferences > Send/Receive.
- Under "Email", select "Use my default email client" and choose Outlook 2013 from the dropdown list.
- Update Adobe Reader: Ensure you're running the latest version of Adobe Reader. You can check for updates by:
- Opening Adobe Reader.
- Clicking on "Help" > "Check for Updates".
- Installing any available updates.
- Disable add-ins: Sometimes, add-ins can interfere with Adobe Reader's ability to send emails. Try disabling all add-ins in Outlook 2013:
- Open Outlook 2013.
- Go to File > Options > Add-ins.
- Click "Go" next to "Manage Add-ins".
- Uncheck all add-ins and click "OK".
- Restart Outlook 2013.
- Reset Adobe Reader: Resetting Adobe Reader can sometimes resolve issues:
- Open Adobe Reader.
- Go to Edit > Preferences > General.
- Click "Reset" next to "Reset Adobe Reader settings".
- Confirm that you want to reset the settings.
- Check Outlook 2013 settings: Ensure that Outlook 2013 is configured correctly:
- Open Outlook 2013.
- Go to File > Options > Mail.
- Ensure that your email account is set up correctly and that the "Send/Receive" settings are configured as desired.
- Disable Adobe Reader's email feature: If none of the above steps work, you can try disabling Adobe Reader's email feature:
- Open Adobe Reader.
- Go to Edit > Preferences > Send/Receive.
- Uncheck the box next to "Enable email feature".
- Restart Adobe Reader.
If none of these solutions work, you may want to try reinstalling Adobe Reader or seeking further assistance from Adobe's support resources or a Microsoft support forum.