Aetna mail in pharmacy

Aetna Mail-Order Pharmacy is a convenient and cost-effective way to manage your prescription medications. Here's what you need to know:

How it works:

  1. You enroll in Aetna's Mail-Order Pharmacy program by calling Aetna's customer service number or by logging into your Aetna account online.
  2. You'll receive a welcome packet with a pre-paid return envelope and a list of eligible medications.
  3. You'll need to fill out a prescription request form and include it with your medication packaging.
  4. Aetna's pharmacy team will review your prescription and contact your doctor if necessary.
  5. Your medications will be shipped directly to your home.

Benefits:

  1. Convenience: No need to visit a pharmacy or wait in line.
  2. Cost savings: Aetna's Mail-Order Pharmacy often offers lower copays and coinsurance rates compared to traditional retail pharmacies.
  3. Increased medication adherence: With a 90-day supply, you're more likely to stick to your medication regimen.
  4. Reduced waste: You'll receive a 90-day supply, reducing the likelihood of expired or unused medications.

Eligibility:

  1. You must be an Aetna member with a prescription benefit plan.
  2. Your doctor must prescribe a medication that is eligible for mail-order delivery.
  3. You must be taking a medication that is not available at a retail pharmacy or is not covered by your plan at a retail pharmacy.

Frequently Asked Questions:

  1. How long does it take to receive my medications? Typically, it takes 7-10 business days to receive your medications after Aetna receives your prescription request.
  2. Can I return unused medications? Yes, you can return unused medications to Aetna's Mail-Order Pharmacy for a refund or credit towards future prescriptions.
  3. What if I need to cancel or change my prescription? Contact Aetna's customer service number or log into your Aetna account online to cancel or change your prescription.

Contact Information:

Aetna's Mail-Order Pharmacy customer service number is 1-877-238-5958. You can also log into your Aetna account online to enroll or manage your prescriptions.

Remember to always follow the instructions provided by Aetna's Mail-Order Pharmacy and your doctor's prescription instructions. If you have any questions or concerns, don't hesitate to reach out to Aetna's customer service team.