After role check we not get the mail confirmation
I'm here to help!
It's frustrating when you don't receive a mail confirmation after a role check. Let's troubleshoot together to see what might be causing the issue.
Here are a few potential reasons why you might not be receiving a mail confirmation:
- Check your spam folder: Sometimes, emails from our platform might end up in your spam folder. Make sure to check your spam folder and mark the email as "not spam" if you find it there.
- Verify your email address: Ensure that your email address is correct and up-to-date in your account settings. A typo or outdated email address might prevent you from receiving the confirmation email.
- Check your account settings: Ensure that your account settings are correct, including your email address, name, and other relevant information.
- Wait a bit longer: Sometimes, it might take a few minutes for the confirmation email to arrive. Try waiting for 10-15 minutes and then check your inbox again.
- Contact our support team: If none of the above steps work, please reach out to our support team. We'll be happy to help you investigate the issue and provide a solution.
To help us better assist you, could you please provide more details about your situation? For example:
- What type of role check did you perform?
- When did you perform the role check?
- Have you received any error messages or notifications?
- Are you using a specific browser or device to access our platform?
The more information you provide, the better we'll be able to help you resolve the issue.