Agoda complaint email

Here is an example of a complaint email that you can use as a template when contacting Agoda:

Subject: Complaint about [issue with booking/room/stay]

Dear Agoda Customer Service Team,

I am writing to express my disappointment and frustration with my recent stay at [hotel name] booked through Agoda. My booking reference number is [booking reference number].

The issue I experienced was [briefly describe the issue, e.g. "the room was not clean", "the air conditioning was not working", "the hotel staff was unfriendly", etc.].

I had booked the room for [number of nights] nights from [check-in date] to [check-out date] and was expecting a comfortable and pleasant stay. However, the [issue] I experienced during my stay was unacceptable and ruined my overall experience.

I would like to request [specific resolution, e.g. "a full refund", "a complimentary upgrade", "a discount on my next booking", etc.]. I believe this is a reasonable request considering the inconvenience and disappointment caused by the issue.

I would appreciate it if you could look into this matter and take necessary steps to resolve it. If you need any additional information or documentation from me, please let me know.

My contact information is as follows:

I hope to hear from you soon and resolve this issue amicably.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Please note that you should customize this email to fit your specific situation and be as detailed as possible when describing the issue you experienced. Also, be polite and professional in your tone, as this will help to ensure a prompt and effective response from Agoda's customer service team.