Airtel complaint mail
Here is a sample email that you can use as a template to file a complaint with Airtel:
Subject: Complaint regarding [issue with your Airtel service]
Dear Airtel Customer Care Team,
I am writing to bring to your attention a complaint regarding my Airtel [service/plan] that I have been experiencing [briefly describe the issue you are facing]. The issue started on [date] and has been ongoing for [length of time].
The details of the issue are as follows:
- [Specifically describe the problem you are facing, e.g. "I am not able to make or receive calls" or "My internet speed is very slow"]
- [Provide any relevant details, such as the error messages you have received or the steps you have taken to troubleshoot the issue]
I have tried to resolve the issue on my own by [briefly describe any troubleshooting steps you have taken], but unfortunately, the problem persists. I have also checked my account online and have not found any issues with my billing or account status.
I would greatly appreciate it if you could look into this matter and resolve the issue as soon as possible. I have been a loyal customer of Airtel for [length of time] and expect a higher level of service from your company.
My account details are as follows:
- Account number: [insert your account number]
- Name: [insert your name]
- Contact number: [insert your contact number]
I look forward to hearing back from you soon and finding a resolution to this issue.
Thank you for your time and assistance.
Sincerely,
[Your Name]
Additional tips:
- Be clear and concise in your description of the issue.
- Provide as much detail as possible, including any error messages or troubleshooting steps you have taken.
- Keep a polite and professional tone throughout the email.
- Make sure to include your account details, including your account number, name, and contact number.
- Proofread your email for spelling and grammar errors before sending it.
You can send this email to Airtel's customer care team at [email protected] or through their website.