Airtel digital tv complaint mail

Here's a sample email that you can use as a template to lodge a complaint with Airtel Digital TV:

Subject: Complaint regarding [Issue with your Airtel Digital TV service]

Dear Airtel Digital TV Customer Care Team,

I am writing to bring to your attention a complaint regarding my Airtel Digital TV service. My account details are as follows:

• Account Name: [Your Name]
• Account Number: [Your Account Number]
• Email ID: [Your Email ID]
• Phone Number: [Your Phone Number]

The issue I am facing is:

[State the specific issue you are facing, e.g. "My Airtel Digital TV is not receiving any channels", "I am not able to access my recorded shows", "I am experiencing poor picture quality", etc.]

I have tried to resolve this issue on my own by [mention any troubleshooting steps you have taken, e.g. "rebooting the set-top box", "checking the cables", etc.], but the problem persists.

I would appreciate it if you could look into this matter urgently and take necessary steps to resolve the issue. I would like to request a [specific resolution, e.g. "a technician visit to my location", "a replacement of the set-top box", etc.].

My contact details are:

• Phone Number: [Your Phone Number]
• Email ID: [Your Email ID]

I would appreciate a prompt response regarding the actions you will take to resolve this issue. If you require any additional information from me, please do not hesitate to contact me.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Additional Tips:

• Make sure to include all the necessary details, such as your account number, email ID, and phone number, so that the customer care team can easily identify your account.
• Be specific about the issue you are facing and provide as much detail as possible.
• Mention any troubleshooting steps you have taken to resolve the issue.
• Specify the resolution you are looking for.
• Keep a polite and professional tone throughout the email.
• Proofread your email for any errors or typos before sending it.