Airtel dishtv customer care complaint throgh mail
Here's a sample email that you can use to lodge a complaint with Airtel DTH customer care:
Subject: Complaint regarding [issue with your DTH service]
Dear Airtel DTH Customer Care Team,
I am writing to bring to your attention a complaint regarding my Airtel DTH service. My account details are as follows:
- Account ID: [insert your account ID]
- Name: [insert your name]
- Contact Number: [insert your contact number]
The issue I am facing is [briefly describe the issue you are facing, e.g. "my DTH connection is not working properly", "I am not receiving the channels I have subscribed to", etc.].
I have tried [mention any troubleshooting steps you have taken, e.g. "I have checked the cables and connections, but the issue persists"].
I would appreciate it if you could look into this matter and resolve it at the earliest. I have been a loyal customer of Airtel DTH for [insert the number of years you have been a customer] and expect a higher level of service from your team.
My preferred method of communication is [insert your preferred method of communication, e.g. "email", "phone", "SMS"].
I look forward to hearing back from you soon.
Sincerely,
[Your Name]
Additional Tips:
- Make sure to include all the necessary details, such as your account ID, name, and contact number.
- Be clear and concise in describing the issue you are facing.
- Mention any troubleshooting steps you have taken to resolve the issue.
- Be polite and courteous in your tone.
- Keep a copy of the email for your records.
Airtel DTH Customer Care Email ID:
You can send your complaint email to the following email ID:
Airtel DTH Customer Care Phone Number:
If you prefer to lodge your complaint over the phone, you can call the Airtel DTH customer care number:
- 121 from your Airtel mobile number
- 1860 500 1111 from a landline or other mobile number
Remember to have your account details ready when you call.