Airtel dth complaint mail
Here's a sample email that you can use as a template to lodge a complaint with Airtel DTH:
Subject: Complaint regarding [issue with your Airtel DTH service]
Dear Airtel DTH Customer Care Team,
I am writing to bring to your attention a complaint regarding my Airtel DTH service. My account details are as follows:
- Account ID: [insert your account ID]
- Name: [insert your name]
- Contact Number: [insert your contact number]
The issue I am facing is [briefly describe the issue you are facing, e.g. "my channel list is not updating", "my signal is weak", "I am not receiving any channels", etc.].
I have tried [mention any troubleshooting steps you have taken, e.g. "I have checked the cable connections and they seem to be fine", "I have restarted my set-top box", etc.]. However, the issue persists.
I would appreciate it if you could look into this matter urgently and resolve it at the earliest. I would like to request a [specific resolution, e.g. "a technician visit to check the issue", "a replacement of my set-top box", etc.].
My contact details are:
- Email: [insert your email ID]
- Phone Number: [insert your contact number]
I look forward to hearing from you soon.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
Additional tips:
- Make sure to include all the necessary details, such as your account ID, name, and contact number.
- Be clear and concise in describing the issue you are facing.
- Mention any troubleshooting steps you have taken to resolve the issue.
- Specify the resolution you are looking for.
- Keep a polite and professional tone throughout the email.
- Proofread your email for any errors before sending it.
Remember to keep a copy of the email for your records, and also follow up with a phone call to Airtel DTH customer care if you don't receive a response within a reasonable time frame.