Alert mail to seller for booking error
Here is an example of an alert email that can be sent to a seller for a booking error:
Subject: Booking Error - [Booking Reference Number]
Dear [Seller's Name],
We regret to inform you that we have detected an error in the booking process for [Booking Reference Number]. Our system has identified that the booking was not processed correctly, and we are reaching out to inform you of the issue.
The error is as follows: [briefly describe the error, e.g. "incorrect dates", "missing payment", etc.].
To resolve this issue, we kindly request that you [specify the action required, e.g. "review and confirm the booking details", "provide additional information", etc.].
Please note that we will not be able to proceed with the booking until this error is resolved. We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter.
If you have any questions or concerns, please do not hesitate to contact us. We are available to assist you at [provide contact information, e.g. phone number, email address, etc.].
Thank you for your cooperation and understanding.
Best regards,
[Your Name] [Your Company Name] [Contact Information]
This email aims to:
- Clearly state the issue with the booking
- Specify the action required to resolve the issue
- Apologize for any inconvenience caused
- Provide contact information for further assistance
- Show a professional and courteous tone
Note: You can customize this email to fit your company's brand and style, and also include any additional information that may be relevant to the specific booking error.