All mail accounts offline on mac

A frustrating issue! Don't worry, I'm here to help you troubleshoot and potentially resolve the problem of all mail accounts being offline on your Mac.

Step 1: Check the Mail app

  1. Open the Mail app on your Mac.
  2. Click on the "Mail" menu and select "Preferences" (or press Cmd +,).
  3. In the Preferences window, click on the "Accounts" tab.
  4. Check if all your mail accounts are listed and if they have a checkmark next to them. If not, try adding them again.

Step 2: Check your internet connection

  1. Ensure your Mac is connected to the internet.
  2. Check your internet connection by opening a web browser and visiting a website.
  3. If you're not connected, try restarting your router or modem.

Step 3: Check your mail account settings

  1. Go to the Mail app's Preferences window (as described in Step 1).
  2. Select an account and click on the "Edit" button next to it.
  3. Check the "Account Information" section to ensure your email address, password, and server settings are correct.
  4. If you're using IMAP, ensure the "Use IMAP" checkbox is selected.

Step 4: Check for mail server issues

  1. Try sending a test email from another device or account to your mail account.
  2. Check your mail account's server status on websites like Down For Everyone or Is It Down Right Now.
  3. If the server is down, try waiting for a while and then retry connecting to your mail account.

Step 5: Reset the Mail app

  1. Quit the Mail app.
  2. Go to the Applications folder and right-click (or control-click) on the Mail app.
  3. Select "Show Package Contents" and navigate to the "Contents" folder.
  4. Delete the "Mail" folder.
  5. Restart your Mac and open the Mail app again.

Step 6: Re-add your mail accounts

  1. Open the Mail app and click on the "Mail" menu.
  2. Select "Preferences" (or press Cmd +,).
  3. Click on the "Accounts" tab.
  4. Click the "+" button to add a new account.
  5. Follow the prompts to set up your mail account again.

If none of these steps resolve the issue, you may want to try resetting your System Management Controller (SMC) or restarting your Mac in Safe Mode. If the problem persists, you may want to consider seeking assistance from Apple Support or a professional IT expert.