All mail deleted after setuping on outlook 2007
Frustrating!
When you set up Outlook 2007 to retrieve emails from a mail account, it's expected that the emails will be downloaded and stored locally on your computer. However, if all your mail is being deleted after setting up Outlook, there could be a few reasons for this behavior. Let's troubleshoot together!
Here are some potential causes and solutions:
- IMAP vs. POP3: If you're using IMAP (Internet Message Access Protocol) to connect to your mail account, Outlook might be configured to delete emails from the server after downloading them. To prevent this, try switching to POP3 (Post Office Protocol version 3) instead. Go to Tools > Account Settings > Your Email Account > More Settings > Advanced, and change the "Incoming mail server" protocol to POP3.
- Leave a copy on the server: If you're using POP3, you might have the option to "Leave a copy on the server" enabled. This setting tells Outlook to delete emails from the server after downloading them. To keep a copy on the server, go to Tools > Account Settings > Your Email Account > More Settings > Advanced, and check the box next to "Leave a copy of messages on the server."
- Server-side settings: Check your mail account's server-side settings to see if there's an option to prevent emails from being deleted after download. For example, some email providers offer a setting to keep emails on the server for a certain period.
- Outlook settings: Ensure that Outlook is configured to store emails locally. Go to Tools > Account Settings > Your Email Account > More Settings > Advanced, and make sure the "Download complete items including attachments" option is enabled.
- Corrupted Outlook profile: If none of the above solutions work, it's possible that your Outlook profile is corrupted. Try creating a new Outlook profile or resetting your Outlook settings to their default values.
- Third-party add-ins: If you have any third-party add-ins installed, they might be interfering with Outlook's behavior. Try disabling any recently installed add-ins to see if they're causing the issue.
To summarize:
- Check your email account settings to ensure that emails are not being deleted from the server.
- Verify that Outlook is configured to store emails locally.
- Try switching to POP3 or enabling "Leave a copy on the server" if you're using POP3.
- Disable any recently installed add-ins.
- Consider creating a new Outlook profile or resetting your Outlook settings to their default values.
If none of these solutions work, please provide more details about your email account, Outlook version, and any error messages you've encountered. I'll do my best to help you troubleshoot the issue!