Amazon complaint mail address
Here are the contact details for Amazon's customer service and complaint department:
Email:
- For general inquiries and feedback: [email protected]
- For order-related issues: [email protected]
- For returns and refunds: [email protected]
Phone:
- Amazon Customer Service: 1-888-280-4331 (available 24/7)
- Amazon Order Support: 1-888-283-5142 (available 24/7)
Mailing Address:
- Amazon.com, Inc.
- Customer Service
- P.O. Box 81226
- Seattle, WA 98108-1226
Online Form:
- You can also submit a complaint or feedback through Amazon's online form: www.amazon.com/gp/help/contact-us
Social Media:
- Amazon is also active on social media platforms, and you can reach out to them through:
- Twitter: @AmazonHelp
- Facebook: @Amazon
- Instagram: @Amazon
Additional Tips:
- Make sure to include your order number, product name, and a detailed description of the issue you're experiencing in your email or online form submission.
- Be patient and allow 24-48 hours for a response from Amazon's customer service team.
- If you're not satisfied with the response you receive, you can escalate your issue to Amazon's customer service escalation team by contacting them through the online form or phone number above.
Remember to always keep a record of your communication with Amazon, including dates, times, and details of the conversations you have with their customer service team.