Amazon defect product mail writing

Here's a sample email that you can use as a template when writing to Amazon about a defective product:

Subject: Defective Product - [Product Name]

Dear Amazon Customer Service,

I am writing to report a defective product that I received from Amazon. The product is [Product Name], and the order number is [Order Number]. I purchased this product on [Date of Purchase] from your website.

The product arrived on [Date of Arrival], and I was excited to use it. However, when I opened the package, I was disappointed to find that the product was defective. Specifically, [describe the defect, e.g. "the screen is cracked", "the product does not turn on", "the product has a manufacturing defect", etc.].

I have tried to use the product as intended, but it does not function properly due to the defect. I have also tried to troubleshoot the issue, but I was unable to resolve the problem. I believe that the product is defective and needs to be replaced or repaired.

I would appreciate it if you could assist me in resolving this issue. Please let me know what steps I need to take next to get a replacement or a refund. If there is any additional information you need from me, please let me know.

Thank you for your time and assistance. I look forward to hearing back from you soon.

Sincerely,

[Your Name]

[Your Email Address]

[Your Phone Number]

You can also include the following information in your email:

Remember to keep your email concise and clear, and to be polite and respectful in your communication. Amazon's customer service team is usually very helpful and responsive, and they will do their best to resolve the issue to your satisfaction.