Amazon india complaint mail id

Here are the contact details for Amazon India's customer service and complaint email IDs:

Customer Service Email ID:

• [email protected]

Complaint Email ID:

• [email protected]

Phone Number:

• 1-800-419-0154 (Toll-free number)

Address:

• Amazon Seller Services Private Limited,
• 10th Floor, Stag Industrial Estate,
• 60, Veer Savarkar Marg,
• Prabhadevi, Mumbai - 400025

Other Contact Options:

• Live Chat: You can also contact Amazon India's customer service team through their live chat feature on their website.
• Social Media: You can reach out to Amazon India's customer service team on their social media platforms, such as Facebook, Twitter, and Instagram.

Complaint Process:

1. Go to the Amazon India website and click on "Help & Customer Service" at the bottom of the page.
2. Click on "Contact Us" and select the reason for your complaint.
3. Fill out the complaint form with your order details, product details, and a brief description of the issue.
4. Attach any relevant documents or photos to support your complaint.
5. Click "Submit" to send your complaint to Amazon India's customer service team.

Resolution Timeframe:

Amazon India aims to respond to customer complaints within 24 hours. They will investigate the issue and provide a resolution within 3-5 business days. However, the resolution timeframe may vary depending on the complexity of the issue and the availability of information.