Amazon mail configuration for outlook

To set up Amazon Mail (also known as Amazon WorkMail) with Outlook, you'll need to follow these steps:

Prerequisites:

  1. You have an Amazon WorkMail account set up.
  2. You have Outlook installed on your device (Windows or macOS).
  3. You have the Amazon WorkMail SMTP settings.

Step 1: Configure Outlook to use Amazon Mail

  1. Open Outlook and go to File > Account Settings (or Office Account in Outlook 2016).
  2. Click on Add Account and select Manual setup or additional server types.
  3. Choose POP or IMAP and click Next.
  4. Enter the following settings:
    • Your Name: Your name as you want it to appear in emails.
    • Email Address: Your Amazon WorkMail email address.
    • Account Type: IMAP (Internet Message Access Protocol).
    • Incoming mail server: imap.amazon.workmail.com (or the custom IMAP server provided by Amazon).
    • Outgoing mail server: smtp.amazon.workmail.com (or the custom SMTP server provided by Amazon).
    • User Name: Your Amazon WorkMail email address.
    • Password: Your Amazon WorkMail password.
  5. Click Next and then Finish.

Step 2: Configure Amazon Mail settings in Outlook

  1. Go to File > Account Settings (or Office Account in Outlook 2016).
  2. Select your Amazon WorkMail account and click Change.
  3. In the Account Settings window, click on the More Settings button.
  4. In the More Settings window, click on the Advanced tab.
  5. Under Incoming mail, set the Use the following IMAP settings option to Yes.
  6. Under Outgoing mail, set the Use the following SMTP settings option to Yes.
  7. Enter the following settings:
    • IMAP Server: imap.amazon.workmail.com (or the custom IMAP server provided by Amazon).
    • SMTP Server: smtp.amazon.workmail.com (or the custom SMTP server provided by Amazon).
    • Port: 993 (IMAP) or 587 (SMTP).
  8. Click OK to save the changes.

Step 3: Verify your Amazon Mail setup in Outlook

  1. Close and reopen Outlook to ensure the changes take effect.
  2. Try sending and receiving emails using your Amazon WorkMail account in Outlook.

If you encounter any issues during the setup process, you can refer to the Amazon WorkMail documentation or contact Amazon support for assistance.