Amazon mailing address for complaints
Here are the Amazon mailing addresses for complaints, depending on the type of issue you're experiencing:
General Customer Service
- Amazon.com, Inc.
- P.O. Box 81226
- Seattle, WA 98108-1226
Order-Related Issues
- Amazon.com, Inc.
- P.O. Box 81227
- Seattle, WA 98108-1227
Returns and Refunds
- Amazon.com, Inc.
- P.O. Box 81228
- Seattle, WA 98108-1228
Product Quality or Defects
- Amazon.com, Inc.
- P.O. Box 81229
- Seattle, WA 98108-1229
Dispute Resolution
- Amazon.com, Inc.
- P.O. Box 81230
- Seattle, WA 98108-1230
Other Issues (e.g., Account, Payment, or Technical Issues)
- Amazon.com, Inc.
- P.O. Box 81231
- Seattle, WA 98108-1231
Please note that these addresses are for mail-in complaints only. If you need to contact Amazon for a specific issue, you can also use their online contact form or reach out to their customer service team through phone or email.
Additionally, you can also use Amazon's online complaint form to submit your issue. Just go to the Amazon website, sign in to your account, and click on "Help & Customer Service" at the top of the page. Then, select "Contact Us" and choose the issue you're experiencing from the dropdown menu. Fill out the form with your details and a brief description of the issue, and Amazon will respond to your complaint accordingly.