American eagle returns by mail

American Eagle Outfitters (AEO) offers a convenient return policy for customers who want to return items purchased online. Here's a step-by-step guide on how to return items to American Eagle by mail:

Eligibility:

Preparation:

  1. Get a Return Merchandise Authorization (RMA) number: Before sending back your items, you need to obtain an RMA number from American Eagle's customer service team. You can contact them by phone at 1-877-883-7472 or by email at [email protected].
  2. Pack your items carefully: Place the items you want to return in a sturdy box or envelope, and make sure they are properly wrapped and protected.
  3. Include all original tags and accessories: Make sure to include all original tags, including price tags, care labels, and any other accessories that came with the item.

Shipping:

  1. Use a trackable shipping method: American Eagle recommends using a trackable shipping method, such as USPS, UPS, or FedEx, to ensure that your return package is delivered to their warehouse.
  2. Send your return package to the correct address: The return address is: American Eagle Outfitters Returns Department 1000 American Eagle Blvd. Pittsburgh, PA 15222-1390

Return Processing:

  1. Allow 7-10 business days for processing: After American Eagle receives your return package, it may take 7-10 business days to process your return.
  2. You will receive an email notification: Once your return is processed, you will receive an email notification with the status of your return.
  3. Refund or exchange: If your return is approved, you will receive a refund or exchange for the item(s) returned. Refunds will be issued in the original form of payment.

Tips:

By following these steps, you should be able to successfully return items to American Eagle by mail.