Android email app not sending mail

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some common reasons why the Android email app might not be sending mail:

  1. Check your internet connection: Make sure you have a stable internet connection. If your internet connection is slow or unreliable, it may cause issues with sending emails.
  2. Outlook/Exchange settings: If you're using an Outlook or Exchange account, ensure that your settings are correct. Check your account settings, username, and password to ensure they're accurate.
  3. Server issues: Sometimes, server issues can prevent emails from being sent. Try restarting your device or checking the server status.
  4. Email account settings: Verify that your email account settings are correct, including the SMTP server, port, and authentication settings.
  5. App cache and data: Clear the app's cache and data to resolve any temporary issues. Go to Settings > Apps > Email app > Storage > Clear cache and Clear data.
  6. Account authentication: Ensure that your email account is properly authenticated. Check your account settings and try re-authenticating.
  7. Email client configuration: If you're using a custom email client, ensure that it's configured correctly. Check the client's settings and documentation for troubleshooting guidance.
  8. Device storage issues: Low storage space on your device can cause issues with sending emails. Check your device's storage space and free up some space if necessary.
  9. App updates: Ensure that your email app is updated to the latest version. Sometimes, updates can resolve issues.
  10. Third-party app interference: If you're using a third-party app that integrates with your email app, try disabling it to see if it resolves the issue.

To troubleshoot further, you can try the following:

  1. Check the email app's logs: Go to Settings > Apps > Email app > Logs to see if there are any error messages or issues reported.
  2. Try sending an email from a different device or platform: If you can send an email from another device or platform, it may indicate an issue with your Android device or email app.
  3. Contact your email provider: Reach out to your email provider's support team to see if there are any known issues or outages affecting your account.

If none of these steps resolve the issue, you may want to consider resetting your email app or seeking further assistance from the app's developer or a professional IT support service.