Apple mail account error mojave

The frustration of an Apple Mail account error on Mojave!

Don't worry, I'm here to help you troubleshoot the issue. Here are some common Apple Mail account error issues on Mojave and potential solutions:

Error: "Cannot connect to the server"

  1. Check your internet connection: Ensure your internet connection is stable and working properly.
  2. Check your account settings: Go to Mail > Preferences > Accounts, select your account, and click "Edit". Verify that your username, password, and server settings are correct.
  3. Restart Mail: Quit Mail, then relaunch it to see if the issue resolves.

Error: "Invalid username or password"

  1. Check your account credentials: Double-check your username and password to ensure they're correct.
  2. Reset your password: If you've forgotten your password, reset it using the Apple ID website or the Apple Support app.
  3. Try a different account: If you have multiple accounts set up, try using a different one to see if the issue persists.

Error: "The server is not responding"

  1. Check your server settings: Go to Mail > Preferences > Accounts, select your account, and click "Edit". Verify that your server settings are correct, including the server name, port, and SSL/TLS settings.
  2. Restart your router: Sometimes, a simple router restart can resolve connectivity issues.
  3. Contact your ISP: If you're using a third-party email provider, contact your ISP to see if there are any known issues or outages.

Error: "Cannot send or receive email"

  1. Check your account settings: Ensure your account settings are correct, including the "Outgoing Mail Server" and "Incoming Mail Server" settings.
  2. Check your email provider's settings: If you're using a third-party email provider, check their settings to ensure they're correct.
  3. Try sending a test email: Send a test email to yourself to see if the issue is specific to a particular recipient or email content.

Additional troubleshooting steps

  1. Reset your Mail app: Quit Mail, then go to the Terminal app and type sudo killall -HUP mDNSResponder and press Enter.
  2. Check for software updates: Ensure your Mac is running the latest version of macOS Mojave.
  3. Reinstall Mail: If none of the above steps work, try reinstalling Mail by going to the App Store, searching for "Mail", and clicking "Install".

If none of these steps resolve the issue, you may want to consider seeking assistance from Apple Support or a professional IT expert.