Apple mail application not responding

The frustration of a non-responsive Apple Mail app! Don't worry, I'm here to help you troubleshoot and potentially fix the issue.

Here are some steps to help you resolve the "Apple Mail not responding" problem:

  1. Force Quit Apple Mail:
    • Press Command (⌘) + Option (⌥) + Esc to open the Force Quit Applications window.
    • Select Apple Mail from the list and click "Force Quit".
    • Confirm that you want to force quit the app.
  2. Restart Apple Mail:
    • Go to the Apple Menu and select "Force Quit".
    • Select Apple Mail from the list and click "Relaunch".
  3. Check for Updates:
    • Open the App Store on your Mac.
    • Click on the "Updates" tab.
    • If an update is available for Apple Mail, click "Update" to install it.
  4. Clear Apple Mail Cache:
    • Go to the Apple Menu and select "System Preferences".
    • Click on "Mail, Contacts, Calendars".
    • Click on the "Accounts" tab.
    • Select an account and click the "Edit" button.
    • Click on the "Advanced" tab.
    • Click the "Remove" button next to "Remove Offline Messages".
    • Click "OK" to save changes.
  5. Reset Apple Mail:
    • Go to the Apple Menu and select "System Preferences".
    • Click on "Mail, Contacts, Calendars".
    • Click on the "Accounts" tab.
    • Select an account and click the "Edit" button.
    • Click on the "Advanced" tab.
    • Click the "Reset" button.
    • Confirm that you want to reset the account.
  6. Check for Conflicting Apps:
    • If you have other email clients or apps running in the background, try closing them to see if it resolves the issue.
  7. Reinstall Apple Mail:
    • Go to the App Store on your Mac.
    • Search for "Apple Mail" and click on the "Install" button.
    • Wait for the installation to complete.
  8. Reset NVRAM:
    • Shut down your Mac.
    • Locate the following keys: Command (⌘), Option (⌥), P, and R.
    • Press and hold these keys while powering on your Mac.
    • Release the keys when you hear the boot chime for the second time.
    • This will reset NVRAM, which may resolve the issue.
  9. Reinstall macOS:
    • If none of the above steps work, you may need to reinstall macOS. This will erase all data on your Mac, so be sure to back up your files before doing so.

If none of these steps resolve the issue, you may want to consider seeking assistance from Apple Support or a professional Mac technician.

I hope these steps help you resolve the "Apple Mail not responding" problem!