Apple mail black messages

You're referring to the "Black Messages" issue in Apple Mail!

The "Black Messages" issue is a known problem in Apple Mail where some emails appear as black rectangles or are completely blank, making it difficult to read or respond to them. This issue can occur due to various reasons, including:

  1. HTML formatting issues: Some emails may contain HTML code that is not properly formatted, causing the text to appear as a black rectangle.
  2. Image loading issues: If the images in an email are not loading properly, the email may appear as a black rectangle.
  3. Font issues: Some emails may use fonts that are not compatible with Apple Mail, causing the text to appear as a black rectangle.
  4. Email client settings: Incorrect email client settings, such as font sizes or styles, can also cause the issue.

To troubleshoot the "Black Messages" issue in Apple Mail, you can try the following:

  1. Check your email client settings: Ensure that your email client settings are correct, including font sizes and styles.
  2. Try a different email client: If you're using a third-party email client, try using Apple Mail's built-in email client to see if the issue persists.
  3. Clear cache and cookies: Clearing your browser's cache and cookies may help resolve the issue.
  4. Check for updates: Ensure that your email client and operating system are up to date.
  5. Contact the email sender: If the issue persists, contact the email sender to see if they can resend the email or provide more information about the issue.
  6. Use a different email account: If the issue is specific to a particular email account, try using a different email account to see if the issue persists.

If none of these troubleshooting steps resolve the issue, you may want to consider reaching out to Apple Support or the email provider's support team for further assistance.