Apple mail collapse folders

The frustration of collapsed folders in Apple Mail!

Don't worry, I'm here to help you troubleshoot and potentially fix the issue. Here are some steps to try:

  1. Restart Apple Mail: Sometimes, a simple restart can resolve the issue. Quit Apple Mail, then relaunch it.
  2. Check folder structure: Ensure that the folder structure is correct. Make sure the collapsed folder is not a subfolder of another folder that's also collapsed.
  3. Uncollapse the folder: Try uncollapsing the folder by clicking on the arrow icon next to the folder name. If it's already uncollapsed, try collapsing it and then uncollapsing it again.
  4. Check for duplicate folders: If you have duplicate folders with the same name, it might cause issues. Try renaming one of the duplicate folders to resolve the conflict.
  5. Reset Apple Mail: You can try resetting Apple Mail by going to Apple Menu > System Preferences > Mail, then click on the Reset button at the bottom of the window. This will reset Apple Mail to its default settings.
  6. Check for corrupted mailbox: If none of the above steps work, it's possible that the mailbox itself is corrupted. Try creating a new mailbox and moving your messages to it. If the issue persists, you may need to restore your mailbox from a backup.
  7. Check for conflicts with other apps: Sometimes, other apps can interfere with Apple Mail's functionality. Try closing other apps that might be causing conflicts, such as email clients or productivity apps.
  8. Check for macOS updates: Ensure that your macOS is up to date, as updates often resolve issues like this.
  9. Recreate the folder: If none of the above steps work, you can try recreating the folder by creating a new folder with the same name and moving your messages to it.
  10. Contact Apple Support: If none of the above steps resolve the issue, you may want to contact Apple Support for further assistance.

I hope these steps help you resolve the issue with collapsed folders in Apple Mail!