Apple mail keeps crashing
Frustrating! Apple Mail crashing can be a real nuisance. Let's try to troubleshoot the issue together. Here are some steps to help you resolve the problem:
- Restart your Mac: Sometimes, a simple restart can resolve the issue. Try restarting your Mac and then open Apple Mail again.
- Check for updates: Ensure that your Mac and Apple Mail are up to date. Go to System Preferences > Software Update (on macOS High Sierra or earlier) or System Preferences > General > Software Update (on macOS Mojave or later). If an update is available, install it.
- Clear Apple Mail's cache: Clearing the cache can help resolve issues with Apple Mail. To do this:
- Quit Apple Mail.
- Go to the Finder and navigate to
~/Library/Mail
. - Delete the
Envelope Index
andMessage Store
files. - Restart Apple Mail.
- Check for corrupted mailboxes: Corrupted mailboxes can cause Apple Mail to crash. Try moving your mailboxes to a different location:
- Quit Apple Mail.
- Go to the Finder and navigate to
~/Library/Mail
. - Move the
Mailboxes
folder to a different location, such as the desktop. - Restart Apple Mail.
- Disable plugins: Plugins can sometimes cause issues with Apple Mail. Try disabling them:
- Quit Apple Mail.
- Go to
~/Library/Mail/Bundles
. - Move any plugin files (e.g.,
.bundle
files) to a different location. - Restart Apple Mail.
- Reset Apple Mail: Resetting Apple Mail can resolve issues with the app:
- Quit Apple Mail.
- Go to the Finder and navigate to
~/Library/Preferences
. - Delete the
com.apple.mail.plist
file. - Restart Apple Mail.
- Reinstall Apple Mail: If none of the above steps work, you can try reinstalling Apple Mail:
- Go to the App Store and click on the "Purchased" tab.
- Find Apple Mail in the list of purchased apps and click the "Install" button.
- Wait for the installation to complete.
- Check for conflicts with other apps: Sometimes, another app can interfere with Apple Mail. Try closing other apps and see if Apple Mail still crashes.
- Contact Apple Support: If none of the above steps resolve the issue, you may want to contact Apple Support for further assistance.
I hope these steps help you resolve the issue with Apple Mail crashing.