Apple mail keeps crashing sierra
Frustrating! Apple Mail crashing on macOS Sierra can be caused by various reasons. Let's troubleshoot together to resolve the issue. Here are some steps to help you fix Apple Mail crashing on Sierra:
- Restart Apple Mail:
- Quit Apple Mail by going to
Apple Menu
>Force Quit
>Apple Mail
. - Wait for a few seconds and then relaunch Apple Mail.
- Quit Apple Mail by going to
- Check for updates:
- Make sure your macOS Sierra is up to date by going to
System Preferences
>Software Update
. - If an update is available, install it and restart your Mac.
- Make sure your macOS Sierra is up to date by going to
- Reset Apple Mail:
- Go to
System Preferences
>Mail, Contacts, Calendars
. - Click on
Accounts
and select the account that's causing the issue. - Click on
Edit
and thenAdvanced
. - Click on
Reset
and thenOK
.
- Go to
- Disable plugins:
- Go to
System Preferences
>Mail, Contacts, Calendars
. - Click on
Accounts
and select the account that's causing the issue. - Click on
Edit
and thenAdvanced
. - Click on
Plugins
and disable any plugins that might be causing the issue.
- Go to
- Clear Apple Mail cache:
- Go to
~/Library/Mail/V2/MailData
(or~/Library/Mail/V3/MailData
if you're using macOS High Sierra or later). - Delete the
Envelope Index
andMessage Store
files. - Restart Apple Mail.
- Go to
- Check for conflicts with other apps:
- Try closing other resource-intensive apps to see if Apple Mail crashes less frequently.
- If you're using a third-party app that integrates with Apple Mail, try disabling it or uninstalling it.
- Reinstall Apple Mail:
- Go to
System Preferences
>Mail, Contacts, Calendars
. - Click on
Accounts
and select the account that's causing the issue. - Click on
Edit
and thenAdvanced
. - Click on
Reset
and thenOK
. - Restart your Mac and try launching Apple Mail again.
- Go to
- Reinstall macOS Sierra:
- If none of the above steps work, you may need to reinstall macOS Sierra. This will erase all data on your Mac, so make sure to back up your files before doing so.
If none of these steps resolve the issue, you may want to consider seeking assistance from Apple Support or a professional Mac technician.