Apple mail sent messages in 2 locations

A common issue!

If you're experiencing a problem where Apple Mail is showing sent messages in two locations, it's likely due to a syncing issue or a problem with your email account settings. Here are some possible solutions to help you resolve this issue:

  1. Check your email account settings: Ensure that your email account is set up correctly in Apple Mail. Go to Mail > Preferences > Accounts, select your email account, and check the following:
    • Make sure the account is set to sync sent messages.
    • Verify that the account is set to use the correct email server settings (IMAP or POP).
    • Check that the account is set to use the correct username and password.
  2. Check for duplicate accounts: If you have multiple email accounts set up in Apple Mail, it's possible that one account is syncing sent messages to a different location. Check Mail > Preferences > Accounts and remove any duplicate accounts.
  3. Check for syncing issues: If you're using iCloud or another syncing service, it's possible that there's a syncing issue causing sent messages to appear in two locations. Try restarting your device or checking the syncing service's settings to see if there are any issues.
  4. Check for email client conflicts: If you're using multiple email clients (e.g., Apple Mail and another email client like Microsoft Outlook), it's possible that there's a conflict causing sent messages to appear in two locations. Try closing the other email client and see if the issue resolves.
  5. Reset Apple Mail: If none of the above steps resolve the issue, you can try resetting Apple Mail. Go to Mail > Preferences > General, and click "Reset" next to "Reset Apple Mail". This will reset Apple Mail to its default settings.
  6. Check for email provider issues: If you're experiencing this issue with a specific email provider (e.g., Gmail, Yahoo), it's possible that there's an issue with the provider's servers or settings. Try contacting the email provider's support team to see if they can help resolve the issue.

If none of these steps resolve the issue, you may want to try seeking further assistance from Apple Support or a professional IT expert.