Apple mail stop email going to junk

The frustration of emails going to Junk Mail! Don't worry, I'm here to help you troubleshoot and resolve the issue. Here are some steps to help you stop emails from going to Junk Mail in Apple Mail:

Check your Junk Mail settings

  1. Open Apple Mail on your Mac.
  2. Click on "Mail" in the top menu bar and select "Preferences".
  3. Click on the "Rules" tab.
  4. Look for the "Junk Mail" rule and make sure it's enabled. If it's not, click the "Enable" button.
  5. Check the "Junk Mail" settings to ensure they're set to your liking. You can adjust the sensitivity of the Junk Mail filter by moving the slider or selecting a specific level (e.g., "Low", "Medium", or "High").

Whitelist senders

  1. Identify the senders whose emails are being marked as Junk Mail.
  2. Open Apple Mail and select the email from the sender that's being marked as Junk Mail.
  3. Click on "Mail" in the top menu bar and select "Mark as Not Junk".
  4. Repeat this process for all senders whose emails are being marked as Junk Mail.

Mark emails as Not Junk

  1. Select the email that's been marked as Junk Mail.
  2. Click on "Mail" in the top menu bar and select "Mark as Not Junk".
  3. Repeat this process for all emails that have been marked as Junk Mail.

Check your email account settings

  1. Make sure your email account settings are correct and up-to-date.
  2. Check your email account's spam filter settings to ensure they're not blocking emails from specific senders or domains.

Try a different email account

  1. If you have multiple email accounts set up in Apple Mail, try switching to a different account to see if the issue persists.
  2. If the issue doesn't occur with the other account, it may indicate a problem with your primary email account's settings or configuration.

Reset Apple Mail's Junk Mail filter

  1. Quit Apple Mail.
  2. Go to the "Applications" folder and right-click (or control-click) on the "Mail" app.
  3. Select "Show Package Contents".
  4. Navigate to the "Contents" folder and then the "Resources" folder.
  5. Look for the "Junk Mail" folder and delete it.
  6. Restart Apple Mail.

Contact your email provider

  1. If none of the above steps resolve the issue, it's possible that the problem lies with your email provider's servers or settings.
  2. Contact your email provider's support team to report the issue and ask for assistance in resolving it.

I hope these steps help you resolve the issue and stop emails from going to Junk Mail in Apple Mail!