Apple mail unable to verify account name or password mojave

The frustration of not being able to access your email account!

The error "Apple Mail unable to verify account name or password" on Mojave can be caused by several reasons. Here are some troubleshooting steps to help you resolve the issue:

  1. Check your account settings: Ensure that your account settings are correct. Go to Mail > Preferences > Accounts, and verify that your account name, password, and server settings are correct.
  2. Reset your password: Try resetting your password for your email account. If you're using a third-party email service, you can reset your password through their website or mobile app.
  3. Check your password manager: If you're using a password manager like 1Password or LastPass, ensure that your email account credentials are up-to-date and correctly synced.
  4. Disable and re-enable your account: Go to Mail > Preferences > Accounts, select your account, and click the minus button (-) to disable it. Then, click the plus button (+) to re-enable it.
  5. Clear Mail's cache and data: Sometimes, clearing the cache and data of Apple Mail can resolve the issue. To do this:
    • Go to System Preferences > Users & Groups > [Your Name] > Login Items.
    • Select Apple Mail and click the minus button (-) to remove it from the list.
    • Restart your Mac.
    • Go back to System Preferences > Users & Groups > [Your Name] > Login Items.
    • Click the "+" button and add Apple Mail back to the list.
  6. Check for conflicts with other apps: If you're using other email clients or apps that use the same email account, try closing them or disabling them temporarily to see if it resolves the issue.
  7. Reset Apple Mail: If none of the above steps work, you can try resetting Apple Mail:
    • Go to System Preferences > Mail, Contacts, Calendars.
    • Click the "Reset" button at the bottom of the window.
    • Confirm that you want to reset Apple Mail.
  8. Reinstall Apple Mail: If all else fails, you can try reinstalling Apple Mail:
    • Go to the App Store and search for "Apple Mail".
    • Click the "Install" button to reinstall Apple Mail.
    • Once installed, set up your email account again using the same settings as before.

If none of these steps resolve the issue, you may want to try contacting your email provider's support team or Apple Support for further assistance.