Are utilities required to mail out a consumer cofidence report
In the United States, the Consumer Confidence Report (CCR) is a report that water utilities are required to provide to their customers annually, as mandated by the Safe Drinking Water Act (SDWA). The CCR is a summary of the water quality data for the previous calendar year, and it provides information on the contaminants detected in the drinking water supply.
The Environmental Protection Agency (EPA) requires water utilities to provide the CCR to their customers by July 1st of each year, covering the previous calendar year. The report must include information on:
- The source of the water supply
- The treatment processes used
- The contaminants detected in the water supply
- The levels of contaminants detected
- Any violations of the Safe Drinking Water Act
The CCR is intended to inform consumers about the quality of their drinking water and to provide them with information they can use to make informed decisions about their health and well-being.
Here are some key points to note:
- Only water utilities that serve 15 or more service connections or 25 or more residential connections are required to provide a CCR.
- The CCR must be provided to customers in a format that is easy to understand, such as a printed report or an electronic version that can be accessed online.
- The CCR must be provided to customers at no cost.
- The CCR must be provided to customers in a timely manner, with a deadline of July 1st of each year.
It's worth noting that while utilities are required to provide a CCR, they are not required to mail the report to customers. Instead, they can provide it in other ways, such as:
- Posting it on their website
- Providing it in person at their office or at a community meeting
- Mailing it to customers who request it
- Providing it through a third-party notification service
Ultimately, the method of delivery is up to the utility, as long as they provide the report to their customers in a timely and accessible manner.