Army outlook email help desk

The Army Outlook email help desk! Here are some resources to help you troubleshoot common issues:

Army Outlook Email Help Desk Contacts:

  1. Army Knowledge Online (AKO) Help Desk: [email protected] or (703) 428-7777
  2. Army Enterprise Email (AEE) Help Desk: [email protected] or (703) 428-7777
  3. Army IT Service Desk: [email protected] or (703) 428-7777

Common Issues and Troubleshooting Tips:

  1. Login Issues: Ensure your username and password are correct. If you're still having issues, try resetting your password or contacting the help desk.
  2. Email Not Working: Check your email settings, ensure your account is not blocked, and try sending a test email to yourself.
  3. Outlook Crashing: Close and reopen Outlook, or try restarting your computer. If the issue persists, contact the help desk.
  4. Email Size Limitations: Check the size of your attachments and try reducing the file size or splitting large files into smaller ones.
  5. Spam and Junk Mail: Check your spam and junk mail folders, and mark legitimate emails as "not junk" to help improve your email filtering.
  6. Calendar Issues: Ensure your calendar is set to the correct time zone and try refreshing your calendar view.
  7. Email Forwarding: Check your email forwarding settings and ensure you're not forwarding emails to an invalid address.

Additional Resources:

  1. Army Outlook Email User Guide: https://www.army.mil/usarmy/akoe/
  2. Army IT Website: https://www.army.mil/usarmy/it/
  3. Army Knowledge Online (AKO) Website: https://www.us.army.mil/

Remember to always follow proper security protocols when using Army Outlook email, and report any suspicious activity or security incidents to the help desk or your chain of command.