Arrange re delivery royal mail
Here's a step-by-step guide on how to arrange a re-delivery with Royal Mail:
Method 1: Online Re-delivery
- Go to Royal Mail's website (www.royalmail.com) and click on "Track a parcel" at the top of the page.
- Enter your tracking number or the recipient's postcode to find your parcel.
- Click on the "Track" button to view the parcel's status.
- If the parcel is showing as "Out for delivery" or "Failed to deliver", you can click on the "Reschedule delivery" button.
- Select a new delivery date and time that suits you.
- Confirm the new delivery details and click "Reschedule delivery".
Method 2: Phone Re-delivery
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
- Provide your tracking number or the recipient's postcode to the customer service representative.
- Explain that you would like to arrange a re-delivery and provide a new delivery date and time that suits you.
- The representative will assist you in rescheduling the delivery.
Method 3: In-Person Re-delivery
- Visit your local Royal Mail Delivery Office or Post Office.
- Take your parcel and tracking number with you.
- Explain to the staff that you would like to arrange a re-delivery and provide a new delivery date and time that suits you.
- They will assist you in rescheduling the delivery.
Important Notes:
- You can only reschedule a delivery if the parcel is showing as "Out for delivery" or "Failed to deliver" on the Royal Mail website or app.
- If the parcel is showing as "Delivered" or "Signed for", you will need to contact the recipient to arrange collection or re-delivery.
- Royal Mail may charge a fee for re-delivery, depending on the circumstances.
- If you're unable to collect your parcel from the delivery office, you may need to pay a fee to have it re-delivered.
Remember to always keep your tracking number handy to make the re-delivery process smoother and faster!