Arrange royal mail redelivery
To arrange a redelivery with Royal Mail, you can follow these steps:
- Check if your item is eligible for redelivery: Not all items can be redelivered. Check the Royal Mail website or contact your local post office to see if your item is eligible.
- Contact Royal Mail: You can contact Royal Mail by:
- Phone: 03457 740 740 (Monday to Friday, 8am to 6pm)
- Online: Visit the Royal Mail website and use their "Track and Redirect" tool
- Post Office: Visit your local Post Office and ask to speak to a member of staff
- Provide your tracking number: Have your tracking number ready to provide to Royal Mail. This can be found on the tracking email or on the Royal Mail website.
- Choose a redelivery option: Royal Mail offers several redelivery options:
- Redelivery to a different address: You can have your item redelivered to a different address.
- Redelivery to a neighbour: If you're not home, you can have your item left with a neighbour.
- Collection from a Post Office: You can collect your item from a nearby Post Office.
- Collection from a Royal Mail Delivery Office: You can collect your item from a Royal Mail Delivery Office.
- Confirm your redelivery details: Once you've chosen your redelivery option, confirm your details with Royal Mail.
- Wait for your item to be redelivered: Royal Mail will aim to redeliver your item within 1-2 working days.
Additional tips:
- Make sure to check the Royal Mail website or contact your local post office to confirm the redelivery options available for your item.
- If you're not home when the item is redelivered, it will be left at the delivery address. If you're not happy with this, you can contact Royal Mail to arrange an alternative redelivery option.
- If you're unable to collect your item from a Post Office or Royal Mail Delivery Office, you can ask a friend or family member to collect it on your behalf.