Arrange royal mail redelivery

To arrange a redelivery with Royal Mail, you can follow these steps:

  1. Check if your item is eligible for redelivery: Not all items can be redelivered. Check the Royal Mail website or contact your local post office to see if your item is eligible.
  2. Contact Royal Mail: You can contact Royal Mail by:
    • Phone: 03457 740 740 (Monday to Friday, 8am to 6pm)
    • Online: Visit the Royal Mail website and use their "Track and Redirect" tool
    • Post Office: Visit your local Post Office and ask to speak to a member of staff
  3. Provide your tracking number: Have your tracking number ready to provide to Royal Mail. This can be found on the tracking email or on the Royal Mail website.
  4. Choose a redelivery option: Royal Mail offers several redelivery options:
    • Redelivery to a different address: You can have your item redelivered to a different address.
    • Redelivery to a neighbour: If you're not home, you can have your item left with a neighbour.
    • Collection from a Post Office: You can collect your item from a nearby Post Office.
    • Collection from a Royal Mail Delivery Office: You can collect your item from a Royal Mail Delivery Office.
  5. Confirm your redelivery details: Once you've chosen your redelivery option, confirm your details with Royal Mail.
  6. Wait for your item to be redelivered: Royal Mail will aim to redeliver your item within 1-2 working days.

Additional tips: