Atl clarification mail
You're looking for an example of an ATL (After-the-Loss) clarification email. Here's a sample template:
Subject: Clarification on [Loss/Claim]
Dear [Insurer's Name],
Re: [Policy Number] - [Date of Loss]
I hope this email finds you well. I am writing to seek clarification on the [loss/claim] that occurred on [Date of Loss] under my [Policy Type] policy with your esteemed organization.
As per our previous communication, I had reported the [loss/claim] to your team, and I was informed that it would be processed accordingly. However, I have some questions regarding the [specific aspect of the loss/claim] that I would like to clarify to ensure that the process is completed smoothly.
Could you please provide me with the following information:
- [Specific question or request for clarification]
- [Specific question or request for clarification]
- [Specific question or request for clarification]
I would appreciate it if you could provide me with a detailed response at your earliest convenience. If there is any additional information required from my end, please let me know.
Thank you for your prompt attention to this matter. I look forward to hearing back from you soon.
Best regards,
[Your Name]
Note: This is just a sample template, and you should modify it according to your specific needs and circumstances.