Australia post divert my mail
A frustrating experience! If Australia Post has diverted your mail, it can be inconvenient and cause delays. Here are some steps you can take to resolve the issue:
- Contact Australia Post: Reach out to Australia Post's customer service team by phone (13 13 18) or online through their website. Provide them with your name, address, and a detailed description of the issue.
- Check your address: Ensure that your address is correct and up-to-date with Australia Post. You can check your address online or contact your local post office to confirm.
- Check for any outstanding issues: If you've recently moved or changed your address, check if there are any outstanding issues with your mail delivery. You can contact your local post office or Australia Post's customer service team to investigate.
- Report the issue: If you've already contacted Australia Post and the issue persists, report the incident to the Australian Communications and Media Authority (ACMA). They can help resolve the issue and ensure that your mail is delivered correctly.
- Check with your neighbors: If you're experiencing issues with mail delivery, check with your neighbors to see if they're experiencing similar problems. It's possible that there's an issue with the mail delivery in your area.
- Contact your local post office: Visit your local post office and speak with the staff. They may be able to provide more information about the issue and help resolve it.
- Check online tracking: If you've sent mail or packages, check the tracking information to see if there are any updates on the delivery status.
- Escalate the issue: If you're not satisfied with the response from Australia Post, you can escalate the issue to their customer service team or contact your local member of parliament for assistance.
Remember to stay calm and patient when dealing with the issue. It may take some time to resolve, but with persistence and the right steps, you should be able to get your mail delivered correctly.