Australia post mail redirection concession

A very specific topic!

The Australia Post Mail Redirection Concession is a program that allows eligible individuals to redirect their mail to a new address at a discounted rate. Here are the details:

Who is eligible?

To be eligible for the Mail Redirection Concession, you must be:

  1. A pensioner (Age Pension, Disability Support Pension, or War Widow/er Pension)
  2. A veteran (Service Pension, Income Support Supplement, or War Widow/er Pension)
  3. A recipient of a Department of Veterans' Affairs (DVA) pension or allowance
  4. A recipient of a Department of Social Services (DSS) pension or allowance
  5. A person with a disability who is receiving a disability support pension or allowance

How does it work?

To apply for the Mail Redirection Concession, you'll need to:

  1. Complete the Mail Redirection Concession application form (available on the Australia Post website or at a post office)
  2. Provide proof of your eligibility (e.g., pension card, DVA or DSS letter, or other relevant documentation)
  3. Pay the applicable fee (currently $25 for a standard redirection, or $50 for a premium redirection)

Discounted rates

As a concession holder, you'll receive a discounted rate for mail redirection services. The standard redirection fee is reduced from $55 to $25, and the premium redirection fee is reduced from $110 to $50.

What's included in the service?

The Mail Redirection Concession includes:

  1. Redirection of mail from your old address to your new address
  2. Forwarding of mail to your new address for up to 12 months
  3. Option to upgrade to a premium redirection service, which includes additional features such as:
    • Forwarding of large or bulky items
    • Holding of mail for up to 30 days
    • Notification of mail arrival

How to apply

To apply for the Mail Redirection Concession, you can:

  1. Visit the Australia Post website and complete the online application form
  2. Visit a post office and complete the application form in person
  3. Contact Australia Post's Customer Service team on 13 13 18 to request an application form

Remember to provide all required documentation and proof of eligibility to ensure your application is processed successfully.