Australia post mail transfer death

I understand your concern. If a person has passed away, it's essential to handle their mail and financial affairs with care and respect. Here's some information on how to manage Australia Post mail and transfer their mail to a new address:

Notifying Australia Post

  1. Contact Australia Post's Customer Service team on 13 13 18 (Monday to Friday, 8am to 6pm AEST) to inform them of the person's passing.
  2. Provide the following details:
    • The person's name and address.
    • The date of death.
    • Your relationship to the deceased (e.g., executor, administrator, or next of kin).

Transferring Mail

  1. Australia Post will temporarily suspend mail delivery to the deceased person's address.
  2. You can request that mail be redirected to a new address by completing an Authority to Redirect Mail form (available on the Australia Post website or at a post office).
  3. Fill out the form with the following information:
    • The deceased person's name and address.
    • The new address where you'd like the mail redirected.
    • Your relationship to the deceased (e.g., executor, administrator, or next of kin).
  4. Return the completed form to Australia Post, along with a copy of the death certificate or a letter from the executor/administrator, to verify the person's passing.

Additional Tips

  1. If the deceased person had a PO Box, you'll need to contact Australia Post to arrange for the box to be closed and any remaining mail to be returned to you.
  2. If the deceased person had a mail redirection in place, you'll need to cancel it and set up a new redirection to the new address.
  3. Consider notifying other relevant parties, such as banks, credit card companies, and utility providers, to ensure they're aware of the person's passing and can update their records accordingly.

Remember to handle the deceased person's mail and financial affairs with sensitivity and respect. If you're unsure about any aspect of the process, consider consulting with a legal professional or the relevant authorities for guidance.