Australia post what to do with wrong mail

If you receive mail that is not intended for you, it's important to handle it correctly to ensure the mail is delivered to the correct recipient and to avoid any potential issues. Here are some steps you can follow if you receive wrong mail:

  1. Check the address: Verify the address on the mail to ensure it's not a mistake. If the address is incorrect, you can try to contact the sender to correct the issue.
  2. Return to sender: If the mail is not addressed to you, you can return it to the sender. You can do this by:
    • Writing "Return to sender" or "Not at this address" on the envelope and mailing it back to the sender.
    • Contacting the sender directly to inform them of the mistake and ask them to resend the mail to the correct address.
  3. Contact Australia Post: If you're unable to contact the sender or if the mail is undeliverable, you can contact Australia Post's Customer Service team to report the issue. They may be able to assist in returning the mail to the sender or providing guidance on what to do next.
  4. Donate or recycle: If the mail is not important or is not addressed to you, you can consider donating it to a local charity or recycling it. However, be sure to check with the charity or recycling facility first to ensure they accept mail and to follow any guidelines they may have.

Some important notes: