Australian standards for caputuring hardcopy mail
In Australia, there are several standards and guidelines that govern the capture of hardcopy mail, including:
- Australian Standard AS 4390:1996 - "Mail handling - General requirements for the handling and processing of mail" - This standard provides guidelines for the handling and processing of mail, including the capture of hardcopy mail.
- Australian Standard AS 4391:1996 - "Mail handling - Sorting and processing of mail" - This standard provides guidelines for the sorting and processing of mail, including the capture of hardcopy mail.
- Australian Standard AS 4392:1996 - "Mail handling - Delivery and collection of mail" - This standard provides guidelines for the delivery and collection of mail, including the capture of hardcopy mail.
- Australian Post's "Mail Handling and Processing Standards" - This document provides guidelines for the handling and processing of mail, including the capture of hardcopy mail, and is applicable to all mail handlers, including postal services, courier companies, and businesses.
- The Australian Communications and Media Authority's (ACMA) "Guidelines for the Capture and Storage of Mail" - This document provides guidelines for the capture and storage of mail, including hardcopy mail, and is applicable to all organizations that handle mail.
Some of the key requirements for capturing hardcopy mail in Australia include:
- Mail must be captured in a timely and efficient manner to ensure that it is delivered to the intended recipient in a reasonable time frame.
- Mail must be sorted and processed in accordance with the relevant standards and guidelines.
- Mail must be stored in a secure and accessible location to ensure that it is protected from loss, damage, or theft.
- Mail must be tracked and monitored to ensure that it is delivered to the intended recipient and to identify any issues or problems that may arise during the capture and delivery process.
- Mail handlers must comply with relevant laws and regulations, including the Privacy Act 1988 and the Spam Act 2003.
It's worth noting that the specific requirements for capturing hardcopy mail may vary depending on the type of mail, the intended recipient, and the location where the mail is being captured.