Autodiscover mail setting
Autodiscover is a feature in Microsoft Exchange that allows clients to automatically discover and configure their mailbox settings, such as email address, server name, and authentication credentials. Here are the common Autodiscover mail settings:
Autodiscover URL: The Autodiscover URL is the URL that clients use to discover the Exchange server and retrieve their mailbox settings. The format is typically:
https://<server_name>/autodiscover/autodiscover.xml
For example:
https://mail.example.com/autodiscover/autodiscover.xml
Internal URL: The internal URL is the URL that clients use to connect to the Exchange server when they are inside the organization's network. The format is typically:
https://<server_name>/ews/exchange.asmx
For example:
https://mail.example.com/ews/exchange.asmx
External URL: The external URL is the URL that clients use to connect to the Exchange server when they are outside the organization's network. The format is typically:
https://<server_name>.<domain_name>/ews/exchange.asmx
For example:
https://mail.example.com. example.com/ews/exchange.asmx
Authentication: Autodiscover uses the same authentication mechanism as the Exchange server. This means that clients must provide valid credentials to access the Autodiscover service.
Port: The default port used for Autodiscover is 443 (HTTPS).
Certificate: The Autodiscover service uses a certificate to authenticate the client and server. The certificate should be issued by a trusted Certificate Authority (CA) and should match the server's FQDN.
Client Configuration: To configure Autodiscover on a client, you typically need to:
- Set the Autodiscover URL in the client's settings.
- Configure the client to use the correct authentication mechanism (e.g., NTLM, Kerberos, or OAuth).
- Set the client to use the correct port (443) and protocol (HTTPS).
Some common Autodiscover issues include:
- Incorrect Autodiscover URL or server name.
- Authentication issues (e.g., invalid credentials or certificate errors).
- Firewall or proxy server issues blocking the Autodiscover connection.
- Client configuration issues (e.g., incorrect port or protocol settings).
To troubleshoot Autodiscover issues, you can use tools like the Exchange Management Shell, the Exchange Toolbox, or third-party tools like Autodiscover Analyzer.