Avast 2016 blocks my e mail

Frustrating!

Avast 2016 is a popular antivirus software, but it's not uncommon for it to block legitimate emails or websites. Here are some possible reasons why Avast might be blocking your email:

  1. False Positive: Avast might have mistakenly flagged your email as malicious. This can happen due to various reasons, such as outdated virus definitions or incorrect email filtering settings.
  2. Email Filter Settings: Avast has a built-in email filter that scans incoming emails for malware, spam, and phishing attempts. If the filter settings are too aggressive, it might block legitimate emails.
  3. Email Client Configuration: The way you configure your email client (e.g., Outlook, Thunderbird) can also affect Avast's ability to scan and block emails.

To resolve the issue, try the following steps:

  1. Update Avast: Ensure you're running the latest version of Avast. Updates often include bug fixes and improved email filtering.
  2. Configure Avast Email Filter: Go to Avast's settings (usually found in the program's menu or by right-clicking on the Avast icon in the system tray) and navigate to the "Email" or "Email Filter" section. Adjust the settings to allow more emails to pass through. You can try setting the filter to "Low" or "Medium" instead of "High" to see if it makes a difference.
  3. Exclude Email Addresses or Domains: If you're sure that a specific email address or domain is legitimate, you can add it to Avast's "Trusted Senders" list. This will prevent Avast from blocking emails from those addresses.
  4. Disable Avast Email Filter: If none of the above steps work, you can try disabling the Avast email filter temporarily to see if it resolves the issue. To do this, go to Avast's settings and toggle off the "Email Filter" option.
  5. Contact Avast Support: If you're still experiencing issues, you can reach out to Avast's support team for further assistance. They may be able to help you troubleshoot the problem or provide additional guidance.

Remember to always keep your antivirus software up to date and configure it to work in harmony with your email client to minimize the risk of false positives and email blocking.